Symptoms
Assume that you use Microsoft BizTalk Server in Windows Server 2012 or Windows Server 2012 R2. When you try to use the File Adapter while you are using alternate credentials, you receive the following error messages:
Error 1219 (0x800704c3)
'The Messaging Engine failed to add a receive location "Receive Location1" with URL "\\fileservername\sharename\*.*" to the adapter "FILE". Reason: "The FILE adapter cannot access the network share using the supplied credentials. URL: \\fileservername\sharename\ Error: Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again. ". '
Resolution
Cumulative update information
BizTalk Server 2013 R2
This issue was first fixed in the following cumulative update for BizTalk Server 2013 R2:
Note This issue has a dependency on a Windows fix. You must also install update 3068441 or a later update for BizTalk 2013 R2 on a server that is running Windows Server 2012 R2.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
For more information about the service packs and cumulative update list for BizTalk Server, see KB 2555976: Service pack and cumulative update list for BizTalk Server. For more information about BizTalk Server hotfixes, see KB 2003907: Information about BizTalk hotfixes and cumulative update support.