"To payment and account document" field is blank after you post the facture in Microsoft Dynamics AX 2009 Service Pack 1 with the Eastern Europe GLS layer installed

This article applies to Microsoft Dynamics AX for the Eastern Europe (EE) region.

Symptoms

Assume that you have hotfix rollup 7 for Microsoft Dynamics AX 2009 Service Pack 1 (SP1) with the Eastern Europe GLS layer installed. You enable the Russia Country/Regional specific feature. You fill in the Document field and the Document date field for a payment journal. You create a sales order for the payment journal. In this situation, when you post a facture for the sales order, the To payment and account document field is blank.
For more information about hotfix rollup 7 for Microsoft Dynamics AX 2009 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

2503850 Description of hotfix rollup 7 for Microsoft Dynamics AX 2009 Service Pack 1

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/support/Customers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.



For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 with the Eastern Europe GLS layer and hotfix 2677302 installed to apply this hotfix.
For more information about hotfix 2677302, click the following article number to view the article in the Microsoft Knowledge Base:

2677302 A country-specific update is available for revising factures in sales and purchase books and for facture journals in Russia in Microsoft Dynamics AX 2009 Service Pack 1 with the Eastern Europe GLS layer installed

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The Russian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

61,672

23-May-12

20:32

x86

Kb2716554.xpo

Not applicable

67,161,103

23-May-12

20:02

Not applicable

Metadata.xml

Not applicable

72

23-May-12

20:02

Not applicable

Axsetupsp.exe

5.0.1100.45

1,636,584

23-May-12

20:32

x86

Cabextractor.dll

Not applicable

19,184

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

542,976

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

547,072

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

559,360

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

8-Dec-10

23:21

x86

Axsetupsp.resources.dll

5.0.1100.40

526,592

23-May-12

20:32

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

8-Dec-10

23:21

x86

Cabextractor.dll

Not applicable

22,768

23-May-12

20:32

x64

Kb2716554glp.xpo

Not applicable

54,380,627

23-May-12

20:01

Not applicable

Metadata.xml

Not applicable

72

23-May-12

20:01

Not applicable


Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method whose name includes the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by comparing the KBXXXXXX.txt file against the objects in the AOT. By doing this, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note The XXXXXX placeholder represents the KB article number of the installed hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

974255 Impact Analysis feature for Dynamics AX 2009

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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