If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.

How to redeem a gift card, Xbox download code or token. Both Microsoft and Xbox gift cards and download codes and tokens work the same way: once redeemed to your Microsoft account, you can spend your balance at Microsoft Store online, on Windows or Xbox, and you can get downloads for the latest apps, games, movies, TV shows, and Surface, Xbox, and accessories.

Check your other Xbox accounts to see if they use the payment option you’re attempting to remove and change that payment method first.

Use the Currencies data type to calculate exchange rates. Enter the currency pair in a cell using this format: From Currency / To Currency with the ISO currency codes. For example, enter "USD/EUR" to get the exchange rate from one United States Dollar to Euros.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Find out how to resolve problems with subscription purchases.

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到Microsoft帐户后，你可以在 Windows 或 Xbox Microsoft Store 在线商店花费余额，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载。

Disability answer desk. Accessible help and resources to get your Xbox questions answered.

Earn Microsoft Rewards points with Xbox, whether on console or on your devices. Available with your Microsoft account, the free Microsoft Rewards program makes it even easier to earn points for things you already do, like shopping for games and other eligible items in the Microsoft Store, gaming on Xbox, or searching on Bing.

O Minecraft Marketplace torna mais fácil e mais seguro comprar conteúdo criado pela comunidade para Minecraft. Compre conteúdo uma vez e aproveite-o no console Xbox ou computador sem expiração.