How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Learn how to protect your PC, identity, and data from tech support scams.

If the following error code appears when attempting to connect an unauthorized accessory to your Xbox console: 0x82d60003

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

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If you get an email from Microsoft account team and the email address domain is @accountprotection.microsoft.com, it is safe to trust the message and open it. Microsoft uses this domain to send email notifications about your Microsoft account. These notifications can include security codes for two-step verification and account update information, such as password changes. You can check the ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

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Check the Xbox services, games, and apps for any service outages.