A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

In certain countries and regions, mobile operator billing can be used as a payment option to buy subscriptions like Game Pass and content such as games, apps, music, HD movies, and TV shows on your Xbox console and Xbox.com.

If you want to turn off two-step verification and remove it for all devices, consoles, and apps that you use, follow the steps below. Important Because two-step verification is turned on, you’ll need two forms of identification to sign in to your account.

You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

About digital signatures and certificates in Office, and buying a digital certificate from a certificate authority or create your own.

如果您嘗試使用您的 Microsoft 帳戶餘額購買遊戲或附加內容，您的帳戶中可能沒有足夠的資金可支付商品的總額。 例如，如果嘗試購買標價為 9.99 美元的遊戲，而您的 Microsoft 帳戶餘額為 10.00 美元時，該金額會不足以支付稅金，因此您需要加入更多資金支付總餘額。

Important: You don't need to remove old security information unless there is an account security risk (e.g. someone else has access to your old mailbox). If you do need to replace your security information, make sure you add new information first. If you request removal of all security information in your account, the account is put into a restricted state for 30-days. Your information doesn't ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.