注意: 此内容可帮助你使用工作或学校帐户。 如果在个人Microsoft帐户上遇到验证码问题，请参阅 验证码问题疑难解答。

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Troubleshoot slow game or app downloads on Xbox One Account error occurs when signing in to Xbox network

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

摘要 本文解釋了為什麼 Microsoft 的驗證碼不一定能送達。 其中包含最常見的原因清單，以及每種原因的解決方案。 驗證碼不一定能及時送達的原因 請閱讀以下最常見的原因清單，看看是否有適用於你的問題，或使用我們的故障排除工具來指導你。 開始

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Sign-in options Usage Guidelines URL: Privacy Policy URL: ...

If you sign in to your account while traveling or if you install a new app that signs in with your account, you may get an alert. We just need you to provide a security code so we know it was you, and that your account is safe.

了解如何解決嘗試從 Microsoft Store 購物時 Xbox 購買錯誤。

Learn what you can do if you're not receiving account aign-in verification codes.