A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

This page provides support links for home users and support phone numbers for business users.

Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.

Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox account.

Xbox Support ... Xbox Support

需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

了解如何查看您的訂單狀態，或追蹤現有 Xbox 服務訂單的運送。