Protecting players from marketplace theft and solicitation
Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
如何兑换礼品卡、代码和优惠 | Xbox Support
了解如何在移动设备、Windows 设备或 Xbox 主机上兑换Microsoft/Xbox 礼品卡或其他代码或优惠。
How to redeem Microsoft Rewards points | Microsoft Support
Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.
Applies To:
Microsoft account dashboard
Sign in to your account
Sign-in options Usage Guidelines URL: Privacy Policy URL: ...
如何兑换 Microsoft Rewards 积分 | Microsoft Support
从 Amazon 到 Xbox,有许多奖励可供你使用,全部从Microsoft。 获得足够的积分后,符合条件的奖励将显示在“奖励”页面上。 为大项目存钱,并在此过程中将你的积分花在较小的奖励上 - 无论你想要兑换你的积分,我们和你在一起。 我们将跟踪你的积分进度,以便你可以继续赚取和支出,而无需指望 ...
Applies To:
Microsoft account dashboard
我的数字代码或礼品卡不起作用 | Xbox Support
如果我的代码来自其他区域,该怎么办? 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配,并且你的代码是从你所在地区的零售商处购买的,请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作,请执行以下作:
通过 Xbox 获得 奖励 | Xbox Support - support.xbox.com
使用Microsoft帐户,你可以参与免费Microsoft奖励计划,并为已经完成的事情(例如在Microsoft商店购物、在必应上搜索)和 18 岁及以上的玩家使用 Xbox 玩游戏,从而获得积分。 Xbox 奖励 计划为你提供更多赚取积分并兑换丰厚奖励的机会。
如何在 Xbox 上在线兑换充值码后查找游戏和游戏内容
游戏 按控制器上的 Xbox 按钮 打开导航页。 选择“我的游戏和应用”,然后选择“查看全部”。 在“游戏”下,选择要安装的游戏。 选择“安装全部”安装游戏和所有可用的附加内容,或者选择“选择要安装的内容”以安装特定的内容部分。