Select the relevant item and choose Request a refund. Provide the reasons for your request and select Next. If everything is correct, select Submit. When you request a refund, it may take 72 hours to process the request. We'll contact you with updates, or you can check the Refund status tab.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

To sign in to MSN just select Sign in at the top right hand side of the page and enter your Microsoft account information. You can also sign in to MSN by signing into Outlook, Office, OneDrive or other Microsoft services available on the MSN homepage.

Follow these steps to reset your Microsoft account password. Follow the steps on this page to change the Microsoft account email address or phone number (also known as your account alias or username) that you use to sign in.

Select your device, and then select the Register button, or. Select Register device at the top of the page. For both options, a Register device pop-up window opens. Enter your device’s serial number, check the privacy statement box, and then select Confirm.

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information. Never call a number provided in an error message.

A Windows product key is a 25-character code used to activate Windows. It looks like this: PRODUCT KEY: XXXXX-XXXXX-XXXXX-XXXXX-XXXXX. Locate your product key for Windows 10 or Windows 11.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

Add or remove accounts on your PC. Create a local user or administrator account in Windows. Switch your Windows 10 device to a local account. An explanation of how to change the name on your Microsoft account.

If you are trying to set up an Exchange account in Outlook, ask the organization that gave you the email address for the name of your Exchange server. It's standard for them to provide you with this information so you can add your email address to a computer or phone.