Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Upgrading to Game Pass Ultimate When you upgrade to Xbox Game Pass Ultimate, we'll convert any prepaid time you have on Xbox Game Pass or EA Play subscriptions and apply it toward Xbox Game Pass Ultimate at the current conversion ratio, up to a maximum of 36 months.

Find and open File Explorer in Windows, and customize Quick access by pinning and removing files and folders.

若要在 Xbox 主機或 Windows 電腦上玩 Ubisoft+ 遊戲，您必須訂閱並連結您的帳戶。 在這裡尋找執行這項操作的步驟和其他資訊。

This cumulative update for Windows 11, version 25H2 and 24H2 (KB5083769), includes the latest security fixes and improvements, along with non-security updates from last month’s optional preview release. To learn more about differences between security updates, optional non-security preview updates, out-of-band (OOB) updates, and continuous innovation, see Windows monthly updates explained ...

Check the Xbox services, games, and apps for any service outages.

Learn how to find a Windows product key for activation, and when you'll use a digital license instead.

Need help setting up an Xbox profile or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a new account.

Learn how to use the PC Health Check app to help you improve your device performance.

Find out how to submit a request for a refund for a purchase of digital Xbox content.