A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Developers have made amazing games and content for the Xbox network. To protect customers and developers, we provide a safe and secure way to make purchases in the Microsoft Store. To maintain this security, Xbox monitors for instances of marketplace theft or solicitation from the Xbox community.

Learn how to request a replacement for your Xbox controller and check its warranty status.

Learn how to protect your PC, identity, and data from tech support scams.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox account.

Learn how to purchase Game Pass subscription on an Xbox console or a Windows device.

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在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

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