If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is genuine, see How to tell your software is genuine and How to tell your hardware is genuine.

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams. Provides information for avoiding and reporting Microsoft technical support scams.

我们现在正在调查此问题。. 在此期间，登录到你的帐户以查看最新的退款请求状态。. 若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持 ...

从 2023 年 8 月 15 日开始：我们将发送 Xbox Game Pass Ultimate 代码，以感谢你参与我们的预览计划 （对于主要和辅助成员），具体取决于主帐户持有者的剩余时间，如下表所述。. 你的共享 Friends & Family 订阅必须在 2023 年 8 月 15 日处于活动状态，才符合条件。. 若要 ...

你尝试在 Xbox One 主机或 Windows 10 设备上下载和安装某游戏时，看到以下错误代码和消息：. 0x80073CF3. 请等待几分钟，然后重试。. 更新失败。. 这说明你的主机或 Windows 10 设备上已存在该游戏的现有版本。.

The enablement package is a great option for installing a scoped feature update like Windows 10, version 22H2 as it enables an update from version 2004, 20H2, 21H1, or 21H2 to version 22H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.

Select Start > Settings > Windows Update > Check for updates and then install any available updates. If the problems aren't all resolved, try running the troubleshooter again to check for additional errors, or see Fix Windows Update errors and follow the troubleshooting steps.

兑换数字代码. 所有 Xbox 数字代码长度均为 25 个字符，包括数字和字母，并且采用五组字符（每组包含五个字符）格式 (xxxxx-xxxxx-xxxxx-xxxxx-xxxxx)。. 如果你尝试在 Windows 或 Xbox 设备上兑换代码，请确保已正确输入所有 25 位数字。. 若要了解有关 Xbox 礼品卡和代码的 ...

Open a service request in the Microsoft 365 admin center. This service is free. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.