Important: With two-step verification, you always need two forms of identification. This means that if you lose your phone, your password alone won't get you back into your account. For that reason, we strongly recommend you have three different sign-in methods associated with your account.

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Microsoft Authenticator helps you sign in to your accounts if you've forgotten your password, use two-step verification or multi-factor authentication, or have gone passwordless on your account.

Wondering what multifactor authentication, sometimes known as two step verification, is? This article will explain it clearly.

Choose your alternative verification method, and continue with the two-step verification process. After you're back in your account, you can update your verification methods (if necessary). For more info about add or changing your methods, see the Manage your settings for two-step verification article. Next steps Learn about your security info in the Security info (preview) overview article ...

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

Learn how to change your gamerpic, including how to upload a customized image for your profile from your Xbox console.

Get answers to some basic questions about what two-step verification is, and how to set it up and use it to help keep your Microsoft account more secure.

Learn how to set up your user account for multifactor authentication with Microsoft 365.

Sign in to your work or school account After you sign in to your work or school account, you'll see a prompt that asks you to provide more information before it lets you access your account. Set up your security info using the wizard Follow these steps to set up your security info for your work or school account from the prompt.