How to spot a "fake order" scam | Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
Activate Microsoft perpetual products using the Product Activation ...
Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...
How to recover a hacked or compromised Microsoft account
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.
Applies To: Outlook.com
How to investigate a billing charge from Microsoft
You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.
Applies To: Microsoft account dashboard
如果電子郵件地址被洩漏該怎麼辦 - Microsoft 支援服務
該怎麼做 變更電子郵件位址可能不實用,但您可以執行一些動作來讓自己更安全。 檢查鎖定 首先,請檢查使用該電子郵件位址做為您的用戶名稱登入的任何帳戶。 確認您擁有 強式、唯一的密碼,並且已開啟 多重要素驗證。 多重要素驗證在99%的密碼攻擊中失敗。 保護您的在線身分識別是最重要的 ...
Setting up Apps in the Phone Link - Microsoft Support
With the Phone Link, you can instantly access the Android apps installed on your mobile device right on your PC. Using a Wi-Fi connection, Apps allows you to browse, play, order, chat, and more — all while using your PC’s larger screen and keyboard.
Open OneDrive and upload files - Microsoft Support
They are secure and available across the browser, mobile apps, Macs, and PCs. You can edit and co-author with others on Office documents, whether they have Office or not.
Applies To: Microsoft365.com, OneDrive (work or school), Microsoft Office, OneDrive for Mac, OneDrive for Windows
Microsoft.com 全球
访问 Microsoft 官方支持网站,获取全球范围内的产品和服务帮助,解决技术问题并提高生产力。
Microsoft应用商店无法打开 - Microsoft 支持
如何打开 Windows 上的 Microsoft Store 若要在 Windows 上打开Microsoft应用商店,请单击下面的按钮。 打开Microsoft应用商店 如果在启动 Microsoft Store 时遇到问题,可以尝试以下方法: 重置Microsoft应用商店缓存:按 Windows 徽标键 + R 打开“ 运行 ”对话框,键入 “wsreset.exe ”,然后选择“ 确定 ”。
修复无法安装或删除程序的问题 - Microsoft 支持
摘要 如果无法在 Windows 11 中安装、卸载或更新桌面应用,则内置恢复选项和故障排除步骤可帮助解决常见问题,例如安装不完整或应用数据损坏。