Here's how to unblock your account. Note: If either your Outlook.com mailbox or your OneDrive storage is full, you cannot send or receive email. Check your Outbox or your mailbox storage to see what's taking up space. Learn more.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.

Follow these steps to reset your Microsoft account password. . You can change your Microsoft account password online or, if you have an Xbox 360, from your console. However, you can’t change your password on your Xbox Series X|S or Xbox One console.

If your account has been hacked, use our sign-in helper tool below to help guide you to the right solutions. The tool will ask for your email address or phone number, and either show appropriate self-help, or offer the chance to talk to an agent.

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How can I recover my password for Microsoft accounts, including Outlook.com, Hotmail, Live, MSN, Onenote, etc.? Please check out this link first. If you can't complete the login flow through that tool, try this link for a separate tool. If your IT admin has allowed for a self-service password reset you can try the following link: https ...

Get Microsoft account help. Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more. Go to your dashboard. You can use a Microsoft account, or a work or school account to sign into your Windows device.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Sign in to www.office.com from a web browser and start using the apps on the web or access other web services associated with your account such as OneDrive. How you sign in to an installed Office app depends on your device.