A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Your new Surface or Surface-branded accessory comes with a limited standard warranty. For more warranty details, see Warranty and Protection Plan Terms & Conditions. How to register your Microsoft device for warranty and service Before you can check your warranty or get service ...

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Learn how to track shipping and pending orders from Microsoft Store. You can use account.microsoft.com to track orders from Microsoft Store.

Answers to questions on finding, getting, and applying product keys.

访问 Microsoft 官方支持网站，获取全球范围内的产品和服务帮助，解决技术问题并提高生产力。

Review the warranty terms, check your warranty status, and learn about the protection plans for your Microsoft device or accessory.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

如果您購買的 Office 或 Microsoft 365 隨附產品金鑰，您可以在下方列出適用於您產品的網站上輸入產品金鑰。 輸入金鑰之後，您可以下載並安裝 Office，也可以為您的 Microsoft 365 訂閱續約。

您的 Microsoft 帳戶 會在許多工作上取代產品金鑰的作用，例如啟用 Microsoft 365 或重新安裝 Microsoft 365。 Microsoft 365 產品金鑰的常見問題 請查看以下部分，了解您是否需要 Microsoft 365 產品金鑰，以及如何處理金鑰（如果有）。