“This one isn’t working. Contact your bank for more info”

You can update your billing address online or right from your Xbox One console. Learn how here.

Go to Payment & billing and select Payment options.You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card.; Enter your updated info, and select Save.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Learn how to manage your Microsoft subscription, including billing, renewal, and cancellation options.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

How to block pop-ups in Microsoft Edge. In Edge, go to Settings and more at the top of your browser. Select Settings > Cookies and site permissions. Under All permissions, select Pop-ups and redirects.. Turn on the Block (recommended) toggle. When this feature is turned on and a pop-up has been blocked, Edge will display the following image in your web browser's address bar.

If you’re having trouble completing an Xbox purchase, try our solutions to resolve your issue.

Tips: If you can't sign in, or have forgotten your username or password, use our sign-in troubleshooter. If you're looking to open a new account, you can create one here.

If you're trying to buy a game or an add-on using your Microsoft account balance, you may not have enough funds in your account to cover the total cost of the item.