If you can't sign in to your Outlook.com, Hotmail, Live, or MSN email account, or you're not sure how to sign in or sign out, here are some solutions.

Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

Save a message as a file on your computer or in the cloud. In Mail, from the message list, select the message you want to save so it opens in the reading pane, or double-click the message to open to open it in a new window. From the message header, select More actions > Save as.

Add a shared mailbox to Outlook mobile. Open a shared Mail, Calendar or People folder in Outlook for Mac. Learn how to open a shared mailbox in Outlook. Shared mailboxes let a group of users view and send email, and share a calender, and open a contact list from a common mailbox.

Some Office 2019, Office 2016, and Office 2013 products come with a product key. If yours did, before installing Microsoft 365 for the first time, sign in with an existing or new Microsoft account and enter your product key at office.com/setup. Redeeming your key is what links your account with Microsoft 365 so you only have to do this once.

The new Outlook for Windows brings you the latest features, Microsoft Copilot-assisted capabilities, and a new modern and simplified design to help you connect, organize, and get things done. We’ve put together a feature coverage matrix to help you and your teams understand what’s available and coming soon, compared to what exists today in ...

In Microsoft Outlook, you can specify that for all messages that you send, an automatic carbon copy (Cc) is sent to other people or distribution lists. One scenario in which this rule is useful is when all members of a team are responsible for responding to incoming email messages, such as a support center.

Manage suggested recipients in Outlook for iOS and Android. Add, find, edit, or delete a contact in Outlook. As you type inside the To, Cc, or Bcc boxes, Outlook suggests recipients. The Auto-Complete List can be turned off.

Activate Microsoft 365 or a non-subscription version of Office that's pre-installed on a new Windows device. If this screen appears, a trial version of Microsoft 365 Family or a trial version of a non-subscription version of Office is installed.

Chat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts.