Microsoft prioritizes account security and works to prevent people from signing in without your permission. When we notice a sign-in attempt from a new location or device, we help protect the account by sending you an email message and an SMS alert.

If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

Learn about the recovery options in Windows. Find out how to reset your PC, go back to a previous version of Windows, or use media to reinstall Windows.

Follow these steps to reset your Microsoft account password. If you know the email address that you used to set up your Microsoft account (which is used to sign in to your Xbox profile), you can reset your password now: Go to Reset your password and enter your email address.

Help Microsoft stop scammers, whether they claim to be from Microsoft or not, by reporting tech support scams at: www.microsoft.com/reportascam. You can also report unsafe websites in Microsoft Edge by selecting Settings and More > Help and Feedback > Report unsafe site when you encounter something suspicious.

PC 版 Game Pass 计划让你可以在 Windows 10/11 设备上畅玩一组高质量的电脑游戏。. 体验 PC 版 Game Pass 的最佳方式是使用适用于 Windows 的 Xbox 应用，可从 Microsoft Store 或以下位置下载：. 适用于 Windows 的 Xbox 应用.

查找 Xbox 主机 ID、设备 ID 和序列号. 若要为你的 Xbox Series X|S 或 Xbox One 主机注册或请求维修，你需要知道序列号。. 你可能还需要知道主机 ID 或设备 ID。. 只能在“设置”中查找主机 ID。. 主机 ID 不同于主机序列号。. 按 Xbox 按钮 打开导航页。. 选择“档案和系统 ...

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

The enablement package is a great option for installing a scoped feature update like Windows 10, version 22H2 as it enables an update from version 2004, 20H2, 21H1, or 21H2 to version 22H2 with a single restart, reducing update downtime. This enables devices to take advantage of new features now.