Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

Download drivers and firmware for Surface. Windows 11 Windows 10 Surface. Updates keep your Surface performing its best. Along with software updates for Windows 10 or Windows 11, it's important to make hardware updates, also known as updates for drivers and firmware.

使用 Microsoft Rewards 赢得积分. 做日常所做的事，即可赢得奖励积分。. 这很简单，而且免费。. 只需注册即可将 Microsoft Rewards 包含在 Microsoft 帐户中：. Microsoft Rewards. 注册后，登录到 Microsoft 帐户可查看当前积分。. 在 Bing.com 上，还可在帐户名称旁看到总积分。.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Xbox Game Pass Ultimate 成员通过 适用于 Windows 的 Xbox 应用和 EA 应用（现为 beta 版）在 Xbox One、Xbox Series X、Xbox Series S 和 Windows 10/11 上接收 EA Play。. PC 版 Game Pass 成员在 Windows 10/11 通过适用于 Windows 的 Xbox 应用和 EA 应用接收 EA Play。. 主机版 Xbox Game Pass 不包括 EA Play。.

Sign in to the Advanced security options page of your Microsoft Account. Select Add a new way to sign in or verify then choose how you would like to receive security codes. Note: VOIP numbers cannot be added as a way to sign in or get verification codes. We'll send a security code to the new number or email to confirm.

Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services.

Learn how to activate Windows using a product key or digital license, check your activation status, and link your Microsoft account.

Try these things to troubleshoot network connection issues in Windows 11. Make sure Wi-Fi is on. Select Start > Settings > Network & internet, then turn on Wi-Fi. Next, select More options ( >) next to Wi-Fi, then select Show available networks.