How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To:
Microsoft account dashboard
Xbox payment error messages and codes | Xbox Support
Get an error message or error code when making a purchase on Xbox? Find out what they mean.
My digital code or gift card doesn’t work | Xbox Support
Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.
Xbox Support
Xbox Support ... Xbox Support
Protect yourself from phishing - Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
使用安全密钥登录到帐户 - Microsoft 支持
如何使用安全密钥登录 你可以使用不同类型的安全密钥,例如插入设备的 U 密钥或在 NFC 读卡器上轻扫的 NFC 密钥。 请务必阅读制造商的使用说明书,熟悉你的安全密钥类型。 登录到 Microsoft 帐户 转到 “开始 > 设置” > “帐户 ”> 登录选项。 选择“ 安全密钥”。
How to redeem gift cards and codes | Xbox Support
Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.
Request a refund for digital games | Xbox Support
Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.
Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.