Learn how to protect your PC, identity, and data from tech support scams.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Provides information for avoiding and reporting Microsoft technical support scams.

Learn how to get your Xbox device serviced.

了解如何新增安全性資訊以保護您的 Microsoft 帳戶。

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

需要 Xbox 主機、Xbox 遊戲或 Xbox 網路的協助嗎? 了解如何與我們連絡。

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若要获得 Xbox 主机的亲自服务，您可以访问Microsoft授权服务提供商，以获取由受信任的专家使用正版Microsoft更换部件执行的优质服务。