A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Find solutions for Xbox account and profile issues, manage settings, and get support for your Xbox experience.

在 Xbox 上購物時，收到錯誤訊息或錯誤碼嗎？ 了解它們代表的意義。

Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...

如果你忘记了 Microsoft 帐户密码，请了解如何在线或使用你的 Xbox 主机重置密码。

注意 Microsoft Authenticator 不适用于 电脑或 Mac，因为验证器应用是出于安全原因为智能手机设计的。 了解详细信息。 Microsoft不再支持超过一年的 Authenticator 版本。 始终使设备保持最新状态。 中国用户应 了解如何在中国下载和使用 Microsoft Authenticator。

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Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

Check the Xbox services, games, and apps for any service outages.