How to spot a "fake order" scam A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn ...

Sign in to the Microsoft account you want to update. Microsoft account Go to Payment & billing and select Payment options. You can add or edit payment methods from here. Under Payment methods, you can Add a new payment method, View or edit card, or Remove card. Enter your updated info, and select Save.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

Avoid and report Microsoft technical support scams Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal ...

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Learn how to protect your PC, identity, and data from tech support scams.

What transactions require this? While some banks may determine when to require strong authentication based on purchase amount or other factors, any online or e-commerce purchase using American Express, Mastercard, or Visa cards may require multi-factor authentication to complete the payment.

A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...

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