From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify.

Tip: You may sometimes hear security keys referred to as FIDO2 keys.FIDO stands for Fast IDentity Online and the standards are set and managed by the FIDO Alliance.

A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised.

Select Security at the top of the page, and then select Advanced security options.This takes you to the Security basics page. Under Ways to prove who you are, you’ll see the options to change or remove/add security info for each section.When changing this security info, you’re asked to verify your identity via text, email, your Microsoft Authenticator app, or a verification code from your ...

Note Depending on your region or provider, you may see an option to add mobile billing or PayPal to your account. Make sure that all your info is correct before saving. Incorrect or out-of-date info may cause issues when making purchases in the Store.

Type the verification code from the text message sent from Microsoft into the Step 2: We've sent a text message to your phone area, and then select Verify.

Your Xbox profile information: Your gamertag, unlocked achievements, and the rest of your Xbox profile info moves with you. Your Xbox subscription: Any time left on your Xbox subscription, such as Xbox Game Pass, will move with your account to the new country/region.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Home Users. If you need help downloading, installing, or activating Windows or Office, need technical support or have any account & billing related questions, select the Get help button below.Describe your problem, and we'll provide self-help or connect you to the most appropriate support, which may include chat or request a call — we’ll call you, so you don’t have to wait.

From the Microsoft Authenticator app, scroll down to your work or school account, copy and paste the 6-digit code from the app into the Step 2: Enter the verification code from the mobile app box on your computer, and then select Verify.