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Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
Find your Windows product key - Microsoft Support
Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...
Applies To: Microsoft account dashboard
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped.
Applies To: Microsoft account dashboard
购买和付款 | Skype 支持
对于印度客户:如何使用在线钱包付款?. 在线钱包是一种付款方式,你可以使用此付款方式快速方便地购买 Skype 点数和其他 Skype 产品,无需每次购买时提供你的财务信息。. 这是 Skype 点数和套餐的多种支付方法之一。. 若要使用在线钱包,则你的帐单地址必须 ...
帮助赠送电子游戏作为礼物 | Xbox Support
你不能将游戏作为数字礼品发送. 以下是一些可能的原因:. 你已达到可发送的数字礼品数量限制。. 此策略旨在保护我们的游戏社区。. 可能需要等待 30 天才能再次尝试。. 此游戏可能无法以数字形式赠送。. 请查看产品页面。. 可作为礼品发送的数字产品包括 ...
Windows Update Troubleshooter - Microsoft Support
Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员,你将自动在主机上获得 EA Play 订阅会员资格,并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员,则需要关联你的 EA 和 Xbox 帐户,然后确保你的电脑上安装了 EA Desktop ...
为何我的 Xbox 订阅付款被拒绝? | Xbox Support
选择“档案和系统”>“设置”>“帐户”>“订阅”。. 找到并选择已暂停的订阅。. 在“订阅”屏幕上,选择要采用的支付方式,然后按照说明操作。. 注意 添加数字充值码不会结算未结余额。. 您需要先全额支付未付余额,然后才能兑换充值码。. 支付所欠金额 ...
Microsoft Support
Supercharge your creativity and productivity with a premium Copilot experience. Download the Copilot app for a 1-month free trial of Copilot Pro. Get the Copilot app. Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Which Surface devices can be upgraded to Windows 11?
Surface models that can be upgraded to Windows 11. These devices came with Windows 10 installed but are also compatible with Windows 11. Newer Surface devices are compatible with Windows 11 and come with it already installed. Surface Book 2 (on 8th Gen Intel® Core™ i5-8350U or i7-8650U processor only)