注意: 此内容可帮助你使用工作或学校帐户。 如果在个人Microsoft帐户上遇到验证码问题，请参阅 验证码问题疑难解答。

Xbox Support ... Xbox Support

Open the app, go to the app's top-level menu, and then select Send feedback. After that, contact Support or go to the Microsoft Authenticator app forum and explain the problem you're seeing and the steps you tried.

在 Xbox 控制台上玩游戏时，你可能会收到一条消息，显示服务已关闭。 如果是，那么这可能与 Xbox 网络维护或服务中断有关。

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Learn how to sign in and create app passwords for Microsoft apps and devices that don't support two-step verification.

You see the following error code when you try to install or update a game or app on your Xbox console: Status code: 0x87e00017

您可能會發現您遇到的問題只會在所玩的遊戲中出現，而非 Xbox 硬體或網路功能的問題。

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Learn how to protect your PC, identity, and data from tech support scams.