A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

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Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.

Find out how to manage your Xbox subscriptions to request a refund or cancel a recurring payment.

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