查看你的 Microsoft Store 订单历史记录 - Microsoft 支持
提示: 若要查看更多订单和过去购买,请选择“ 过去 3 个月内订购 ”下拉列表。 请确保使用购买时所用的帐户进行登录。 如果你从Microsoft Store购买了一个物理商品,而我们将其寄送到你,则可以在 订单历史记录页 检查状态。 如果订单状态 "已发货",请检查状态下方的 跟踪发货 链接。 待定 订单 ...
Applies To: Microsoft account dashboard
How to change your Xbox gamertag
Find out how to change your Xbox gamertag through a browser, on your Xbox console, or your Windows device.
在 Microsoft Store 中获取应用和游戏的更新 - Microsoft 支持
了解详细信息 修复 Microsoft Store 应用出现的问题 从 Microsoft Store 管理购买 需要更多帮助吗? 请联系支持人员 有关技术支持,请转到 联系Microsoft 支持,输入问题并选择“ 获取帮助 ”。 如果仍然需要帮助,请选择“ 联系支持人员 ”以转至最佳支持选项。
试用或购买 Microsoft 365 - Microsoft 支持
如何获取 Microsoft 365 Microsoft 365 是一项订阅服务,可确保始终拥有来自 Microsoft 的 365 个应用Microsoft。 使用 Microsoft 365 家庭版 或 Microsoft 365 高级版 ,可以与最多五个人共享订阅,在所有设备上安装 Microsoft 365,并同时登录到 5 个。 这意味着,无论身在何处、使用何种设备,无论是电脑、Mac、平板电脑 ...
Applies To: Word 2024, PowerPoint 2024, Office 2024, Excel 2024 for Mac, Word 2024 for Mac, PowerPoint 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, PowerPoint 2021, Office 2021, Excel 2021 for Mac, Word 2021 for Mac, PowerPoint 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, PowerPoint 2019, Office 2019, Office 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Office 2016, Office 2016 for Mac, Microsoft 365 for home, Microsoft365.com, Microsoft 365 Apps for business, Microsoft 365 Copilot app for iOS, Microsoft 365 for Mac, Microsoft 365 for Windows, Microsoft account dashboard
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
在 Android 和 iOS 设备上使用 OneDrive - Microsoft 支持
本文提供有关在移动设备(特别是 Android 和 iOS)上使用 OneDrive 的综合指南。 其中包括有关下载、安装和登录到 OneDrive 应用的分步说明,以及管理文件、共享文件和脱机访问文件。 本文还提供了有关在移动设备上优化 OneDrive 的使用以及排查常见问题的提示和技巧。
Applies To: OneDrive (home or personal)
在电脑或 Mac 上下载、安装或重新安装 Microsoft 365 或 Office 2024 - Microsoft 支持
准备好安装 Microsoft 365 或 Office 2024 了吗? 在开始之前,请确保电脑或 Mac 满足 系统要求。 如果已兑换产品密钥、重新安装应用,或者已通过工作或学校分配了许可证,则可以跳到登录部分 ,下载并安装 Microsoft 365 或 Office。 但是,如果是 首次 安装 Microsoft 365 或 Office,可能需要先执行一些步骤 ...
Applies To: Office 2024, Office 2024 for Mac, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
App permissions - Microsoft Support
Learn how to locate and manage your app permissions on Windows devices. Some apps or games need specific permissions to work properly.
在電腦或 Mac 上下載、安裝或重新安裝 Microsoft 365 或 Office 2024
準備好安裝 Microsoft 365或 Office 2024了嗎? 開始之前,請確保您的 PC 或 Mac 符合 系統需求。 如果您已兌換產品金鑰、重新安裝應用程式,或您已透過公司或學校指派授權,您可以略過並移至「登入」區段 ,以下載並安裝 Microsoft 365 或 Office。 不過,如果這是您 第一次 安裝 Microsoft 365或 Office,您可能 ...
Applies To: Office 2024, Office 2024 for Mac, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin
关于 Office:我使用的是哪个版本的 Office? - Microsoft 支持
打开任意 Office 应用程序(如 Word),创建一个新文档。 例如,转至“ Word ”并选择“ 关于 Word ”。 在打开的对话框中,您可以看到版本号,以及许可证类型。 在下面的示例中,版本号是 16.18 且许可证是一次性购买的 Office 2019 for Mac。 更新 Office for Mac 的历史记录 Office for Mac 的发行说明
Applies To: Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, PowerPoint for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, Outlook for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2024, Word 2024, Outlook 2024, PowerPoint 2024, Access 2024, OneNote 2024, Project Professional 2024, Project Standard 2024, Visio Professional 2024, Visio Standard 2024, Office 2024, Word 2024 for Mac, Outlook 2024 for Mac, PowerPoint 2024 for Mac, OneNote 2024 for Mac, Office 2024 for Mac, Excel 2021, Word 2021, Outlook 2021, PowerPoint 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Word 2021 for Mac, Outlook 2021 for Mac, PowerPoint 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, PowerPoint 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Excel 2016, Word 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Project Online, InfoPath 2013, My Office for iPhone