How to spot a "fake order" scam - Microsoft Support
A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com To sign in to Hotmail, you'll need your Microsoft account username and password. Sign in at outlook.live.com
Applies To: Outlook.com
How to investigate a billing charge from Microsoft
You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or office. Note: Purchases made in Candy Crush may show as MICROSOFT*CANDY CRUSH. Contact King support in the app or at community.king.com.
Applies To: Microsoft account dashboard
Complete console setup using the Xbox app on mobile
Got the Xbox app on mobile? Ready to set up your new Xbox console? This solution helps you get your system set up and sign in to the Xbox network for the first time.
Protect yourself from phishing - Microsoft Support
Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies, friends, or acquaintances in a fake message, which contains a link to a phishing ...
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
How to recover a hacked or compromised Microsoft account
Learn how to recover a hacked or compromised account, what to do next, and how to prevent your account from being compromised in the future.
Applies To: Outlook.com
Sign in using Microsoft Authenticator - Microsoft Support
Before you can use Authenticator as a way to sign in, you need to download the app and have already added Authenticator to your accounts. Starting July 2025, the autofill feature in Authenticator will stop working, and from August 2025, passwords will no longer be accessible in Authenticator.
Server settings you'll need from your email provider
Follow these instructions to get your email settings: Print out this page and keep it within reach. Call your email provider and ask them about the settings in the chart below. Write down the corresponding email server settings in the empty column. Return to your email app and enter the information to complete your email setup.
Applies To: Outlook for Microsoft 365, Outlook for Microsoft 365 for Mac, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Outlook.com, Office 365 operated by 21Vianet - Admin, New Outlook for Windows, Outlook for iOS, Outlook for Windows Phone 10, Outlook Mail for Windows 10, Outlook on the web for Exchange Server 2016
Premium features in Outlook.com for Microsoft 365 subscribers
Starting February 1, 2023, cloud storage used across Microsoft 365 apps and services will include Outlook.com attachments data and OneDrive data. Learn more. Microsoft Editor. Editor provides suggested refinements for clarity, conciseness, inclusive language, and more. Learn more about Microsoft Editor. Premium support.
Applies To: Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook.com, Outlook for Android, Outlook for iOS, Outlook for Windows Phone 10, Outlook Mail for Windows 10