Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it.

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

If you run into problems trying to connect to a Bluetooth device, here are some troubleshooting steps to try. Note: For general info about how to connect a Bluetooth device to your PC, see Pair a Bluetooth device in Windows.

Learn how to fix error 0x87DD0006 or 87DD0006 so you can sign in to Xbox Live on your Xbox One console and PC.

If you’re unable to read all 25 characters of your digital code, you’ll need to request a replacement code by contacting aka.ms/contactxboxsupport. When you contact support, make sure to provide the proof of purchase, the serial number, and a picture of the damaged code.

You see the following error code and message when you launch a game or app: 0x82D40007. Sign in with the account that purchased the game or app, or, if it's a trial version that has expired, purchase the game or app from the Microsoft Store. For detailed instructions, select Help.

Error 0x8007045D or 8007045D occurs when you download your profile or an update or launch a game or app on your Xbox. Learn what to do if you see error code 0x8007045D or 8007045D when you try to download your Xbox profile or an update to your Xbox 360 console. Learn more.

For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn. For Microsoft 365 Germany go to portal.office.de. This completes the download of Microsoft 365 to your device. To complete the installation, follow the prompts in the "Install Microsoft 365" section below.

Get details on the terms and conditions for refunds of digital game purchases on Xbox and the Microsoft Store.

下载并安装或重新安装 Office 2019、Office 2016 或 Office 2013. 如果这是你 第一次 安装 Microsoft 365，则可能需要先执行一些设置步骤。. 展开下面的 “了解详细信息”部分。. 但是如果是重新安装 Microsoft 365，且已兑换了产品密钥并拥有与 Microsoft 365 相关联的帐户，请转 ...