Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Install Microsoft 365 2019 or 2016 on a PC. Remember a one-time purchase version of Microsoft 365 is licensed for one install only. Depending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox).

The Microsoft Authenticator app helps you sign in to your accounts when you're using two-step verification. Two-step verification helps you to use your accounts more securely because passwords can be forgotten, stolen, or compromised.

Record game clips and take screenshots. While you’re playing a game, press the Windows logo key + G to open Game Bar. Choose Widget Menu > Capture. Choose Start recording, Take screenshot, or Record last…. Record last… turns the most recent moments of play into a game clip when background recording is turned on.

Set up dual monitors on Windows. To get your PC to recognize multiple monitors: Make sure your cables are connected properly to the new monitors, then press Windows logo key + P to select a display option. If you need more help, here's what to do:

When that happens, restart Game Bar to fix the problem: Close the game. In the search box on the Windows taskbar, type and then select Task Manager. Select More details. In the list of running processes, select the Broadcast bar server (bcastdvr.exe) process (if it's still there), and then select End task. Restart your game and try recording again.

The best way to add someone to your PC is to have them sign in with a Microsoft account. Learn more about Microsoft accounts in Sign in with a Microsoft account. Select Start > Settings > Accounts > Family & other users. Under Other users > Add other user, select Add account.

Important Because two-step verification is turned on, you’ll need two forms of identification to sign in to your account. If you no longer have access to the email address you use to verify your account, your security info isn’t up to date, or you’ve recently updated your security info within the last 30 days, you may not be able to access your account.

Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar. You'll see results for documents across your PC and OneDrive.

PC Health Check app brings you up to date info on your Windows device health, helping you take action to improve your device performance and troubleshoot performance problems. It is periodically updated based on customer feedback to help you make the most of your Windows PC.