Generally, if you bought a physical copy of Windows, the product key should be on a label or card inside the box that Windows came in. If Windows came preinstalled on your PC, the product key should appear on a sticker on your device. If you’ve lost or can’t find the product key, contact the manufacturer. To ensure your product key is ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

通过将 Microsoft Rewards 应用下载到 Xbox 主机，在玩游戏或购物时关注积分并赢得积分：. 按“Xbox”按钮 打开指南，然后转到“Microsoft Store”。. 选择“搜索”，然后在搜索框中输入“Microsoft Rewards”。. 从结果中选择 Microsoft Rewards 应用，然后将其下载到主机。. 还 ...

解决游戏或应用下载缓慢的问题. 解决 Xbox 主机意外关闭问题. 与 Xbox 成就和挑战有关的问题. 解决多人游戏连接错误问题. Xbox 云游戏保存常见问题解答. 对播放光盘的问题进行故障排除. 排查 Windows 设备上的游戏、性能和稳定性问题. 查找你的游戏和附加内容.

如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...

Surface models that can be upgraded to Windows 11. These devices came with Windows 10 installed but are also compatible with Windows 11. Newer Surface devices are compatible with Windows 11 and come with it already installed. Surface Book 2 (on 8th Gen Intel® Core™ i5-8350U or i7-8650U processor only)

If you want to track your Microsoft Rewards order after you redeem an award, sign in to the Rewards page with your Microsoft account, select Redeem and then select Order history. On the Order history page, find your order and then look under Status. Open Rewards dashboard. You can also track your order in the confirmation email that was sent to ...

获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...

如何兑换礼品卡、Xbox 下载代码或令牌. Microsoft 和 Xbox 礼品卡以及下载代码和令牌的工作方式相同：兑换到 Microsoft 帐户后，可以在 Windows 或 Xbox 上将余额用于Microsoft Store 在线商店，并且可以获取最新应用、游戏、电影、电视节目以及 Surface、Xbox 和配件的下载 ...