After you've selected it, you'll see the available links for that type of Surface device model. Select the link for your model to get the latest firmware and drivers for sound, display, ethernet, and Wi-Fi.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.

Check here for the known game issues that we're currently tracking and find out what you can do about them. Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

If you get an error code while downloading and installing Windows updates, the Update Troubleshooter can help resolve the problem. Select Start > Settings > System > Troubleshoot > Other troubleshooters. Next, under Most frequent, select Windows Update > Run.

如果你使用的是 Xbox Series X|S、Xbox Elite 无线控制器系列 2 或 Xbox 自适应控制器，请使用 USB-C 缆线连接控制器。. 如果 Windows 设备从睡眠状态唤醒后无法检测到控制器，请按控制器上的 Xbox 按钮 将其重新启用，或从设备上拔下电源，然后再将其重新插入。. 注意 ...

Create Windows 11 installation media. On the Windows 11 software download page , select Create tool now and follow the instructions to install Windows 11. Warning: Microsoft recommends against installing Windows 11 on a device that does not meet the Windows 11 minimum system requirements.

Give your PC a Fresh Start. Resetting your PC lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact. In some cases, a clean installation may improve your device's performance, security, browsing experience, and battery life.

Sign in to your account to view your enforcements. Find out how to submit a case review and learn more about your Xbox enforcements.

Learn how to get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.