Learn how to use mobile operator billing as a payment option to buy Xbox subscriptions, games, and other content.

A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to resolve problems with subscription purchases.

Sign-in preferences allow you to control who can sign in to your Xbox console and how much permission they have to see your information or make purchases.

Learn how to prevent unauthorised purchases on your Xbox by creating Microsoft accounts for every person who uses that console.

Press the Xbox button on your controller to open the guide, and then go to Profile & system > Settings > Account > Subscriptions. Select the subscription that you want to manage.

About digital signatures and certificates in Office, and buying a digital certificate from a certificate authority or create your own.

Learn how to fix the error "Sorry, there’s a problem with your billing address" so you can make purchases using your Xbox account.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.