Protect yourself from phishing - Microsoft Support
On iOS do what Apple calls a "Light, long-press". Never click any links or attachments in suspicious emails or Teams messages. If you receive a suspicious message from an organization and worry the message could be legitimate, go to your web browser and open a new tab.
Phishing and suspicious behavior in Outlook - Microsoft Support
A phishing email is an email that appears legitimate but is actually an attempt to get your personal information or steal your money. Some deceptive emails appear to be from a safe sender but, in fact, have a "spoofed" source address to fool you. Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof intelligence in Exchange Online Protection helps prevent phishing ...
Applies To: Outlook 2024, Outlook 2024 for Mac, Outlook 2021, Outlook 2021 for Mac, Outlook 2019, Outlook 2016, Outlook on the web, Outlook.com, New Outlook for Windows
How to investigate a billing charge from Microsoft
Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...
Applies To: Microsoft account dashboard
Restore account credentials from Microsoft Authenticator
Restore account credentials from Microsoft Authenticator You can restore or recover your account credentials saved by Microsoft Authenticator. Note: You can only backup and restore on the same device type. For example, accounts backed up using an iOS device cannot be restored on an Android device.
Manage your Microsoft 365 subscription purchased through a third party
Learn how to manage your Microsoft 365 subscription and billing if you purchased it through a third-party retailer.
Set up Outlook to use S/MIME encryption - Microsoft Support
Want to add a padlock to your email messages? You can use encryption and digital signatures in new Outlook, classic Outlook, and Outlook on the web for work or school accounts to increase the security of messages. Encrypting an email message in Outlook means it's converted from readable plain text into scrambled cipher text. Only the recipient who has the private key that matches the public ...
Applies To: Outlook for Microsoft 365, Outlook 2024, Outlook 2021, Outlook 2019, Outlook 2016, Outlook on the web, New Outlook for Windows, Outlook on the web for Exchange Server 2016, Outlook on the web for Exchange Server 2019, Outlook Web App
Customer service phone numbers - Microsoft Support
This page provides support links for home users and support phone numbers for business users.
How to get a Microsoft account recovery code
Caution: As soon as you create a new recovery code, any previous codes will no longer work.
Applies To: Microsoft account dashboard
Resolve sync issues in Mail and Calendar apps in Windows 10
Collect the required information from your email provider Before checking your advanced settings, you'll need to look on your email provider's website, or contact your email provider, to determine the correct server settings. You'll need the following information: Incoming and outgoing email server address Incoming and outgoing email server ports Does the outgoing server require authentication ...
Applies To: Calendar for Windows 10, Mail for Windows 10
Manage your Microsoft Copilot activity history in the privacy dashboard
Microsoft Copilot is your AI companion designed to help you with a range of tasks and activities. Activity history is a record of the things you type in Copilot and the AI-assisted responses you receive from Copilot. To manage your Copilot activity history, start by signing in to the privacy dashboard with your Microsoft account. Manage activity history for the Copilot app To manage your ...
Applies To: Microsoft365.com, Microsoft Office