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Avoid and report Microsoft technical support scams
If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.
How to sign in to Hotmail - Microsoft Support
Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.
Applies To: Outlook.com
Find your Windows product key - Microsoft Support
Locate your product key for Windows 10 or Windows 11. Depending on how you got your copy of Windows 10 or Windows 11, you'll need either a 25-character product key or a digital license to activate it. A digital license (called a digital entitlement in Windows 10, Version 1511) is a method of activation in Windows 10 and Windows 11 that doesn't ...
Applies To: Microsoft account dashboard
Contact Us - Microsoft Support
Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.
获取有关数字代码或礼品卡的帮助 | Xbox Support
详细了解代码. 来自不同发布商的许多代码可能看起来相似,某些 Xbox 游戏包含在游戏发布商的网站上使用的的代码,这些代码不能通过 Xbox 使用。. 请确保尝试兑换的代码是 Xbox 支持的代码。. 注意 如果你的 Microsoft 帐户已被暂停或有余额待付,则无法兑换某些 ...
如何申请 Xbox 数字产品退款 | Xbox Support
若要申请退款,需要登录用于购买的 Microsoft 帐户,并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品(如光盘游戏和控制器)和其他 Microsoft 产品的详细信息,请参阅 ...
购买和付款 | Skype 支持
在日本获取 Skype 号码的要求是什么?. 根据日本法规,自 2023 年 6 月 12 日起,当你请求 Skype 号码 在日本,需要通过验证流程才能购买号码。. 完成验证流后,你将获得所选的 Skype 号码。. 以下是下订单后可能发生的情况: 您必须上传身份证 (护照、我的号码卡 ...
通过 Xbox Game Pass 获取 EA Play 订阅会员资格
如果你是 Xbox Game Pass Ultimate 会员,你将自动在主机上获得 EA Play 订阅会员资格,并可通过主机上的 Xbox Game Pass 体验浏览和下载 EA Play 游戏。. 如果你是 Xbox Game Pass Ultimate 或 PC Game Pass 会员,则需要关联你的 EA 和 Xbox 帐户,然后确保你的电脑上安装了 EA Desktop ...
Check the recent sign-in activity for your Microsoft account
If you get an email about unusual activity on your Microsoft account, or if you’re worried that someone else might have used your account, go to the Recent activity page. You’ll see when your Microsoft account was signed in during the last 30 days, along with any device or app-specific info.
Applies To: Microsoft account dashboard
Find your documents in Windows - Microsoft Support
Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar. You'll see results for documents across your PC and OneDrive.