A popular tactic of criminals is the "fake order" scam. The way it works is that you get a message, usually in email or text, that appears to be a routine confirmation for an order. Of course, you never ordered whatever product or service it's confirming. The message looks common enough, and it says that money will be charged to your credit card or withdrawn from your bank account for the ...

Find out how to submit a request for a refund for a purchase of digital Xbox content.

About digital signatures and certificates in Office, and buying a digital certificate from a certificate authority or create your own.

Learn how to fix error PBR9012 so you can make a purchase from your Xbox console.

Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

連絡 Microsoft 支援服務。尋找常見問題的解決方案，或向支援專員尋求協助。

Learn how to manage your Microsoft account security info and troubleshoot verification code issues.

Learn how the AI-driven Support Virtual Agent works and how it can help answer your Xbox support questions.

This page provides support links for home users and support phone numbers for business users.

Learn how to register your Xbox product so that you can request and track repairs, check your warranty service, and buy an extended service plan. There’s also info on unregistering and unlinking your device.