Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Need help setting up an Xbox profile or signing in to Xbox on your console, PC, or mobile device? This solution will help you sign in or create a new account.

The My Account portal helps you to manage your work or school account by setting up and managing your security info, managing your devices, changing your profile photo, and viewing how your organization uses your data.

了解為什麼無法從 Microsoft 帳戶移除付款方式。

Microsoft is modernizing the activation experience for perpetual licenses. Beginning December 3, 2025, the traditional telephone-based product activation automation process has been moved from telephone to online. Customers will instead use the Product Activation Portal: Product Activation Portal The new digital workflow provides a more secure, reliable, and user‑friendly activation ...

例如，某些 Xbox 订阅可以通过兑换数字代码或礼品卡来延期，最长延期限制如下：

The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Get an error message or error code when making a purchase on Xbox? Find out what they mean.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

如果您移至新的國家/地區，在購買之前，請確定您的帳單地址和付款選項符合您的新地區。