Avoid and report Microsoft technical support scams
Report a scam. If you feel like you’ve been the target of a technical support scam, you can help Microsoft stop cybercriminals by reporting it. Learn more about avoiding technical support scams.
I forgot the username or password for the account I use with Microsoft ...
Your options to retrieve the account and password you use to sign in and install or reinstall Microsoft 365, or to manage your Microsoft 365 subscription vary depending if your product is a Microsoft 365 for home or Microsoft 365 for business product.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, Outlook for Microsoft 365, Access for Microsoft 365, OneNote for Microsoft 365, Publisher for Microsoft 365, Visio Plan 2, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, OneNote for Microsoft 365 for Mac, Excel 2021, Word 2021, Outlook 2021, Access 2021, Project Professional 2021, Project Standard 2021, Publisher 2021, Visio Professional 2021, Visio Standard 2021, Office 2021, OneNote 2021, Excel 2021 for Mac, Word 2021 for Mac, Outlook 2021 for Mac, OneNote 2021 for Mac, Office 2021 for Mac, Excel 2019, Word 2019, Outlook 2019, Access 2019, Project Professional 2019, Project Standard 2019, Publisher 2019, Visio Professional 2019, Visio Standard 2019, Office 2019, Excel 2019 for Mac, Word 2019 for Mac, Outlook 2019 for Mac, OneNote 2019 for Mac, Office 2019 for Mac, Excel 2016, Word 2016, Outlook 2016, PowerPoint 2016, Access 2016, OneNote 2016, Project Professional 2016, Project Standard 2016, Publisher 2016, Visio Professional 2016, Visio Standard 2016, Office 2016, OneNote for Mac, SharePoint in Microsoft 365, Microsoft 365 for home, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Microsoft 365 for Mac, Office 365 Activation, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin, Project for Office 365
Renew Microsoft 365 for personal or family use
This article explains how to renew your Microsoft 365 subscription for personal or family use and what you can do after you renew. It also provides detailed troubleshooting help. If you need help managing your payment, see Add, update, or remove credit cards and other ways to pay.
Applies To:
Excel for Microsoft 365, Word for Microsoft 365, PowerPoint for Microsoft 365, Excel for Microsoft 365 for Mac, Word for Microsoft 365 for Mac, PowerPoint for Microsoft 365 for Mac, Microsoft 365 for home, Office for business, Office activation
透過 Microsoft Rewards 獲得點數 | Xbox Support
透過 Microsoft Rewards 獲得點數. 做您每天都在做的事，就可以獲得獎勵點數。. 既輕鬆又免費。. 您所要做的只是註冊，Microsoft Rewards 就會包含在您的 Microsoft 帳戶中：. Microsoft Rewards. 註冊之後，請登入 Microsoft 帳戶來查看您目前的點數。. 您也可以在 Bing.com 上的 ...
保护 Xbox 网络免受作弊影响 | Xbox Support
Xbox 网络上的作弊示例有哪些？. 以下是作弊的示例：. 被修改的大厅、菜单、感染或其他未经授权的修改，使玩家比竞争性大厅中的其他玩家具有不正当优势. 使用 Xbox 硬件进行修改或篡改. 愿意与使用未经授权的修改或软件的其他人一起玩游戏. 在游戏中使用 ...
在 Xbox 主机上进行购买时出现错误 CP205 | Xbox Support
我们现在正在调查此问题。. 在此期间，登录到你的帐户以查看最新的退款请求状态。. 在 Xbox 主机上进行购买时，你在尝试更改支付选项的安全代码时收到以下错误代码和消息：. CP205. 此支付选项有误。. 请使用另外一种方式或新方式支付。. 如果有任何问题 ...
如何登入 Hotmail - Microsoft Support
登入 Hotmail 或 Outlook.com. Hotmail 現在為 Outlook.com. 若要登入 Hotmail，您將需要您的 Microsoft 帳戶使用者名稱和密碼。. 提示: 登入時，如果您下次想要直接移至信箱，請在 [保持登入?] 提示中選取 [是] (不建議用於共用電腦)。. 或者，選取 [不要再顯示這個] 方塊，然後 ...
Applies To:
Outlook.com
如何更改 Xbox 玩家代号 | Xbox Support
玩家代号系统详细信息. 在更改玩家代号之前，需要注意以下重要事项：. 如果是首次更改玩家代号，可免费更改一次。. 无论是首次注册 Xbox 时我们自动创建了玩家代号（这意味着不是自己选择的），还是你在注册时创建了自己的玩家代号，都是这样。. 注意 ...
如何登录 Outlook 网页版 - Microsoft 支持
使用工作或学校帐户登录到Outlook 网页版. 转到 outlook.office.com 。. 如果未使用工作或学校帐户自动登录，请按照提示输入工作或学校帐户的电子邮件地址和密码。. 按照之前可能已为此帐户设置的任何双重身份验证提示进行操作。. 选择“ 登录 ”。. (如果已登录 ...
Applies To:
Office for business, Office 365 Small Business, Outlook on the web, Outlook on the web for Exchange Server 2016
如何兑换礼品卡和代码 | Xbox Support
兑换礼品卡和充值码以进行 Xbox 购买和延长 Xbox 订阅。. 代码的长度为 25 个字符，包括数字和字母，并且采用横竖 5 个字符的 5x5 格式。. 代码可以是你从 Microsoft 或受信任的零售商处购买的数字卡或物理卡。. 请注意，如果帐户的未结余额或付款选项不再有效 ...