Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, bought something with your card. You can now investigate this on the Manage your payments page. A previously declined charge was charged again. A pre-order or split order was shipped. Someone made an in-app purchase from an app, game, or ...

Find out how to troubleshoot issues redeeming Xbox digital codes and gift cards.

瞭解如何在行動裝置、Windows 裝置或 Xbox 主機上兌換 Microsoft/Xbox 禮品卡或其他代碼。

Learn how to redeem prepaid codes for Xbox games, subscriptions, or downloadable content using your account.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

如果我的代码来自其他区域，该怎么办？ 某些数字代码适用于可能与帐户上的区域设置不匹配的特定国家/地区。 如果你的帐户与你的物理区域匹配，并且你的代码是从你所在地区的零售商处购买的，请确保设备上的区域也与你的物理位置匹配。 若要从 Xbox 主机执行此作，请执行以下作：

Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

How codes convert when redeeming for Game Pass Ultimate or Game Pass Premium With Game Pass Ultimate or Game Pass Premium, you can still redeem codes for other subscriptions that are included as benefits of your current subscription. These codes will automatically convert to your existing subscription at a ratio based on the following tables. Conversion ratios are subject to change.

If you already had a Microsoft 365 subscription and did not purchase it from the iOS app, you can manage it at: https://account.microsoft.com/services If you ...

Learn about the exclusive in-game content, special offers, and partner perks available with Xbox Game Pass Ultimate, Premium, Essential, and PC Game Pass subscriptions.