Download Microsoft Authenticator - Microsoft Support
The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.
Account has been locked - Microsoft Support
Troubleshooting verification code issues. Avoid and report Microsoft technical support scams. Learn how to unlock your Microsoft account and resolve 'account has been locked' error message.
Update your security processor (TPM) firmware - Microsoft Support
Under Security processor, select Security processor details. Select Security processor troubleshooting, and then under Clear TPM, select Clear TPM. You'll need to restart your device to complete the process. Note: If you have Windows Hello set up (PIN or biometric), it will no longer work after you clear the TPM.
Register the password reset verification method for a work or school ...
Register the password reset verification method for a work or school account. If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. Your administrator must turn on this feature ...
Contact - Microsoft Support
Contact Microsoft Support. What's new. Surface Pro. Surface Laptop. Surface Laptop Studio 2. Surface Laptop Go 3. Microsoft Copilot. AI in Windows. Explore Microsoft products.
Manage app passwords for two-step verification - Microsoft Support
If you're using a personal Microsoft account (such as, alain@outlook.com) with two-factor verification, you can manage your app passwords from the Security basics page. For detailed instructions, see "Using app passwords with apps that don't support two-step verification" in this article.
Set up your Microsoft 365 sign-in for multi-factor authentication
By setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in. For example, you first enter your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.
Applies To:
Office for business, Microsoft 365 admin
Help with the Microsoft account recovery form
Once you're able to get back into your account, review How to help keep your Microsoft account safe and secure. Here you'll find guidance for how to secure your account going forward, make it easier to reset a password, and provide additional methods you can use to verify your account.
Phone Link help & learning
Find help and support content for Microsoft Phone Link. Learn time-saving tips and explore how you can use Phone Link to stay productive.