The Microsoft Authenticator app helps you sign into your accounts when you're using two-step verification.

Microsoft 365 Customer Service and Support. The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing ...

If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

The Phone Link supports messages sent by Short Message Service (SMS). It also supports Multimedia Messaging Service (MMS) messaging. You can still send your favorite photos and GIFs from your PC.

Receive Remote Assistance Support from Microsoft. Remote Assistance Support from Microsoft allows a Microsoft support professional in another location to view your computer screen and work on your computer over a secured connection. Protect yourself from tech support scams. Before clicking 'I accept', review the: Agreement for Microsoft Services.

Check for Windows updates. Learn how to update drivers in Windows using Device Manager to update or reinstall a driver.

Here are some ways to deal with phishing and spoofing scams in Outlook.com. Spoof Intelligence from Microsoft 365 Advanced Threat Protection and Exchange Online Protection help prevent phishing messages from reaching your Outlook inbox.

As your points rack up, so do your opportunities to get rewards. We make it simple to track progress toward anything you’ve got your eye on, including games, movies, apps, gift cards, sweepstakes, donations to charity, and members-only offers and events. Get more details about earning points. How to earn points.

How to help keep your Microsoft account safe and secure. Change or reset your Windows password. Accessing the account of someone who has died. Learn how to reset or change your Microsoft account password. Get help with a forgotten Microsoft account password.