Post questions, follow discussions and share your knowledge in the Outlook.com Community. Hotmail is now Outlook.com. Learn how to sign in to access your Outlook.com, Hotmail, Live, or MSN email account.

If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". Learn more. Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled.

See plans and pricing. Find help and support content for Microsoft Phone Link. Learn time-saving tips and explore how you can use Phone Link to stay productive.

Register the password reset verification method for a work or school account. If you forgot your work or school password, never got a password from your organization, or have been locked out of your account, you can use your security info and your mobile device to reset your work or school password. Your administrator must turn on this feature ...

Sign in to your Microsoft account, and see Shop & Earn History. Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Learn how to redeem your Microsoft Rewards points for a huge variety of great products and sweepstakes.

Try controller-free remote gaming using touch controls. Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.

Open Microsoft Edge and go to the site you want to add to your favorites. Select the Add this page to favorites button in the address bar. Rename the favorite (if you want to) and/or choose a different folder to save it in, and then select Done.

Realms are available in Minecraft: Java Edition and Minecraft: Bedrock Edition on Xbox and PC. To learn more about what these subscriptions offer, and their rates, visit: Minecraft Realms. Minecraft: Bedrock Edition Realms Creation FAQ. Minecraft: Java Edition Realms Creation FAQ.

If you’re having trouble buying something from Microsoft Store, here are some steps to try: Check your credit card is up to date on the Payment options page. Check you don't have any subscription payments overdue on the Services page. Check your account is not temporarily suspended. Check if your Xbox account is suspended.

Add money to your family member's Microsoft account. Help family members shop responsibly by setting allowances in Microsoft accounts. Money added to a Microsoft account can be used to buy movies, games, in-app purchases and more. To enjoy this feature, follow the steps below.