Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your "issue" fixed, it's better to be safe and not click any links or provide any personal information.

If you think that your Microsoft account has been hacked, we recommend that you reset your password right away. It's a good idea to choose a password that you don't use elsewhere. To change your password, go to the Security section at:

You can’t mix Discord friends with Xbox friends. A Discord voice channel will contain Discord friends, while Xbox party chat will contain Xbox friends. Discord voice channel audio can’t be broadcast through Twitch streaming. Discord is not available in all countries/regions.

Keep up with your favorite games with Official posts from games, made directly by game developers in the Xbox app on mobile.You can engage with posts that have the latest news, clips, and polls. You can also join in the fun by sharing posts made by your favorite games.

If your Microsoft or Surface mouse or keyboard isn’t working, doesn’t appear in the list of Bluetooth devices when you pair the mouse, or you see an error message during pairing, here are some troubleshooting steps to help. We'll describe three connection types for keyboards and mice.

Note that Microsoft Rewards points will expire if you don't earn or redeem anything in 18 months. Need more help? If you cannot find what you're looking for here, fill out the form for Microsoft Rewards Support and a member of the support team will contact you.

Find out how to use your Xbox Game Pass membership to share the benefits with your friends on any Xbox console.

Find out how to use Game Bar to record your epic gaming moments.

Xbox Support 为 Xbox、Game Pass 和账单问题提供帮助。在 Xbox Support 社区中获取建议和客户服务。

Find out how to play with cloud gaming on devices you already have