Where can I find my BitLocker recovery key? BitLocker likely ensured that a recovery key was safely backed up prior to activating protection. There are several places that your recovery key may be, depending on the choice that was made when activating BitLocker:

Why accounts are locked and disabled. Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement.Here are some common reasons why accounts are locked, though not all account locks occur for these reasons:

Cause. The device has no drivers installed on your computer, or the drivers are configured incorrectly. Recommended Resolution. Update the Driver. In the device's Properties dialog box, click the Driver tab, and then click Update Driver to start the Hardware Update Wizard.Follow the instructions to update the driver.

Find the payment method you want to update, and then select View or edit card.

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2. Fill out the form using a recognized device and location. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office.

Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

Important: This article is intended for users trying to use sign up for self-service password reset.This means that you’ll be able to reset your own work or school password (such as alain@contoso.com), without requiring your administrator’s help.