There are a number of possible explanations for why verification codes don't always arrive. Read through the list of the most common causes, and see if any of them apply to you, or use our troubleshooter to help guide you.

Troubleshoot screen flickering in Windows. Fix connections to wireless displays or docks in Windows. If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.

Learn how to contact Microsoft Store support to get help for your payment and billing issue.

Xbox Support offers help for Xbox, Game Pass, and billing questions. Get advice and customer service in the Xbox Support community.