If your system is asking you for your BitLocker recovery key, the following information may help you locate your recovery key and understand why you're being asked to provide it. Important: Microsoft support is unable to provide, or recreate, a lost BitLocker recovery key.

Find operating system info in Windows 11. To find out which version of Windows your device is running, press the Windows logo key + R, type winver in the Open box, and then select OK. Here’s how to learn more: Select Start > Settings > System > About . Open About settings.

Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Getting ready for the Windows 11 upgrade. How to check if your device meets Windows 11 system requirements after changing device hardware. Learn how to use the PC Health Check app to help you improve your device performance.

For Windows 8.1, see Create a USB recovery drive. To download Windows 11 installation media, see Recovery options in Windows. Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.

We understand that sometimes purchases of digital game products don’t go as planned. When that happens, we’ll help you request a refund. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Was this information helpful?

Closed or Live Captions. Live captions are available during a meeting, but they aren't recorded with the video. To turn on captions during a meeting: In your meeting, select More actions > Language and speech . Select Turn on live captions . Your captions are displayed under the meeting screen.

Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.