Start by running the automated audio troubleshooter in the Get Help app. Get Help automatically runs diagnostics and takes the correct steps to fix most audio issues. Open Get Help. If the Get Help app is unable to resolve your sound or audio issue, try the possible solutions listed: Windows 11 Windows 10. 1.

Create a recovery drive with a downloaded factory image. If you're able to use your Surface or you have another Windows PC, visit our Download a recovery image for your Surface page. From there, select your Surface and download a recovery image .zip file for the device you selected.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

Find and download Windows Live Mail. If you’ve been using Windows Live Mail, you might want to give the Windows Mail app a try. If you sign in to your PC with your Microsoft account, your email address is already set up in the Mail app. And the Mail app syncs with the People and Calendar apps on your PC and your Windows Phone.

Help with giving digital games as gifts. Note that if you purchased content that isn’t working, check the Xbox status page for any issues that may prevent you from playing, and try troubleshooting the problem before making a request for a refund: Xbox status. Troubleshoot game issues on Xbox.

To get started, open the Copilot app from the Start menu or use the Copilot icon if present on your Windows taskbar. If your device keyboard includes a dedicated Copilot key, you can also use it to launch Copilot.

Booting from a USB device doesn’t refresh or reset your Surface. Instead, it lets you start your Surface using Windows or another operating system that’s on your USB device. For info about how to create a bootable USB drive for your Surface, see Creating and using a USB recovery drive for Surface.

Open capture settings. To open Game Bar settings, press the Windows logo key + G, and then select Settings and Capturing. Game Bar has some settings that are also in Windows Settings—changing a setting in either location will affect the setting in the other.

Select Start > Settings > Apps > Apps & features. Apps & features in Settings. Select the More icon next to the app you want to fix. Select the Advanced options link under the name of the app (some apps don't have this option). On the page that opens, select Repair if it's available.

Open Device Manager. Windows 10. In the search box on the taskbar, type device manager, then select Device Manager from the menu. Was this information helpful?