Fix your audio drivers. Hardware problems can be caused by outdated or malfunctioning drivers. Make sure your audio driver is up to date and update it if needed. If that doesn't work, try uninstalling the audio driver (it will reinstall automatically).

For Windows 8.1, see Create a USB recovery drive. To download Windows 11 installation media, see Recovery options in Windows. Create a recovery drive so you can reinstall Windows 10 or Windows 11 in case you experience a major issue such as hardware failure.

To use voice typing, you'll need to be connected to the internet, have a working microphone, and have your cursor in a text box. Once you turn on voice typing, it will start listening automatically. Wait for the "Listening..." alert before you start speaking.

The Microsoft Support and Recovery Assistant works by running tests to figure out what's wrong and offers the best solution for the identified problem. It can currently fix Office, Microsoft 365, or Outlook problems.

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, see: Pre-order Xbox digital games in the Microsoft Store. Visit the links below to find out about refunds for other types of products: Xbox subscription cancellations and refunds.

Manually update Surface drivers and firmware. Manual updates are useful if you need to update an offline device, update many devices that are all the same model, or if you’re creating system images for your organization.

In an open message, on the Message tab, in the Respond group, click Vote, and then click the option that you want. The sender can see all responses in a table. On one of the response messages, click the The sender responded line in the message header, then click View voting responses.

While you’re playing a game, press the Windows logo key + G to open Game Bar. Choose Widget Menu > Capture. Choose Start recording, Take screenshot, or Record last…. Record last… turns the most recent moments of play into a game clip when background recording is turned on.

Virtualization lets your PC emulate a different operating system, like Android™ or Linux. Enabling virtualization gives you access to a larger library of apps to use and install on your PC. If you upgraded from Windows 10 to Windows 11 on your PC, these steps will help you enable virtualization.

If you're using Outlook for Windows, see Fixes or workarounds for recent issues in Outlook for Windows. If you're having problems accessing Outlook.com, you can see the status of Microsoft Office Online Services at the Service Health portal.